Refund policy

Always check the integrity of the package upon delivery. If the packaging shows signs of tampering or damage, you must "ACCEPT THE PACKAGE WITH RESERVE",  specifying the damages to the courier and notifying us via email at spedizioni@ciaodiscotecaitaliana.com. 

Claims and/or refund requests will not be considered if: 
  • Submitted through Instagram or Facebook social channels
  • Presented more than 14 days after receiving the goods
  • The delivery was accepted without reserve 

For more information, please refer to our Terms and Conditions of Sale.